Virtual Assistant

Updated on: 05 Apr 2021
12 Apr 2021 Permanent, 15 hrs/wk Villanova
Remote International students can apply

Shop She Ate is an online jewelry retailer and we are looking for someone to join our customer service team. 

We are looking for a Virtual Assistant to provide administrative support to our team while working remotely.

As a Virtual Assistant, you will perform various administrative tasks, including answering emails, filing claims for lost packages, and communicating daily with the management team. For this role, a strong Internet connection is required, along with experience using communication tools like email and word/goggle docs.

Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.


This a Monday-Friday position.

Requires approximately 3 hours per day.

The hours are flexible.

Responsibilities

  • Respond to emails with great customer service
  • File shipping claims for lost, stolen, and or damaged packages
  • Prepare end of the day lists informing the management staff of outstanding tasks

Requirements

  • Proven experience as a Virtual Assistant or relevant role
  • Business major or related studies
  • Familiarity with current technologies, like desktop sharing, cloud services and VoIP
  • Experience with word-processing software (e.g. MS Office) or Google Docs
  • Excellent phone, email and instant messaging communication skills
  • Excellent time management skills
  • Solid organizational skills

Desired skills

Excel / Data Entry
Event Help
Powerpoint Projects
Customer Service
Cold Calling

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