Virtual Assistant
Updated on: 05 Apr 2021
Shop She Ate is an online jewelry retailer and we are looking for someone to join our customer service team.
We are looking for a Virtual Assistant to provide administrative support to our team while working remotely.
As a Virtual Assistant, you will perform various administrative tasks, including answering emails, filing claims for lost packages, and communicating daily with the management team. For this role, a strong Internet connection is required, along with experience using communication tools like email and word/goggle docs.
Ultimately, you should be able to handle administrative projects and deliver high-quality work under minimum supervision.
This a Monday-Friday position.
Requires approximately 3 hours per day.
The hours are flexible.
Responsibilities
- Respond to emails with great customer service
- File shipping claims for lost, stolen, and or damaged packages
- Prepare end of the day lists informing the management staff of outstanding tasks
Requirements
- Proven experience as a Virtual Assistant or relevant role
- Business major or related studies
- Familiarity with current technologies, like desktop sharing, cloud services and VoIP
- Experience with word-processing software (e.g. MS Office) or Google Docs
- Excellent phone, email and instant messaging communication skills
- Excellent time management skills
- Solid organizational skills
Desired skills
Excel / Data Entry
Event Help
Powerpoint Projects
Customer Service
Cold Calling
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