Customer Service Representative

Updated on: 10 Apr 2019
Flexible Permanent, 13 hrs/wk
Pittsburgh, PA, United States

The Customer Service Representative is responsible for all communication between the various departments within the company and it’s customers and, therefore must exercise the highest quality of phone etiquette. This position requires a high degree of quantifiable results with regard to accurate, complete and timely response to internal and external Distribution Center reporting.


Responsibilities:

   Greet customers and make them feel at home

   Answer any questions the customers may have

  Assist Customers in preparing their orders 

   Clean work area as needed to maintain a tidy work environment

    Respond to all complaints in a friendly and professional manner 


Qualifications:

   Friendly attitude even when dealing with disgruntled employees

    Responsible and proven ability to maintain scheduling commitments 

   Ability to problem solve quickly concerns customers may have

    Good communication skills with customers 


We are looking forward to reading your application.

Desired skills

Excel / Data Entry
Accounting / Bookkeeping
Customer Service

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