IT Technician Internship

Updated on: 21 Nov 2018
Flexible 20 hrs
Atlanta, GA, United States


This position is a great fit for someone who wants to exponentially widen his or her IT exposure, go out of his or her way to help others and geek out over technical puzzles. The right candidate is one who makes a hobby of keeping up to date with the latest technologies, takes action and ownership over their responsibilities, and ardently pursues continuous learning.


Digital Agent is an Atlanta based IT, phone, and internet solutions provider offering a full suite of technology services to local and regional businesses. This is a part time position with flexible work schedule, a negotiable 15-30 hours per week, with potential opportunity for full time employment after the duration of the internship is complete.


Job Responsibilities:

• Provide technical support for tickets related to computer systems, software, and hardware

• Update desktop software and maintain documentation on installed applications

• Assist in new hire onboarding, including computer configuration, device access, and training

• Collaborate in a team-oriented environment to solve complex problems

• Provide on-site diagnosis and resolution


Requirements:

• 0 years of experience required

• Must be enrolled in related associates or bachelors degree program

• Type a at least 60 WPM

• Must be willing to travel locally about 20% of the time

• Trustworthy to perform with excellence when given independence (work from home possibility after performance evaluation and a period of time in-office training)

• Able to multitask and prioritize in a fast-paced setting

• Strong written and oral communication skills

• Passion for teaching / explaining complicated concepts

• Enjoy solving puzzles

• Fast learner



Desired skills

Computer Programming
Customer Service

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