IT Support

Updated on: 31 May 2018
Flexible Permanent, 32 hrs/wk Temple University Strayer University Drexel University
1515 Market Street, Philadelphia, PA 19102, United States

Heffler, Radeticch & Siatta, LLP – Philadelphia, PA.  Immediate openings for IT Support Interns. We're looking for level 1 techs who can be an active participant with assisting the Infrastructure team in supporting the day to day IT Support needs for our help desk and internal operations.

FT and PT permanent positions available after internship (flexible shift-work while in school)

Internship Work Assignment:

The intern will be responsible for assisting the Infrastructure team with:

Deployment of new laptops and desktops

Desktop and first-line user support

Firewall/Router/ Switch support and configuration

Software and hardware installations

Mobile device setup and support

Development of user documentation

The intern will work closely with the Systems Administrator and other members of the IT department, learning the ins and outs of how to support technical and non-technical users in a corporate environment.

Qualifications and Essential Skills:

Willing to learn and follow direction

Working towards technical certification and or 2-4 year degree

Experience with Imaging technologies

Experience with Windows 7 & 10

Experience with the Microsoft Office Suite (Word, Excel, PowerPoint)

Strong troubleshooting skills

Strong customer service skills

Strong oral and written communication skills

Strong and committed work ethic

Able to work from our Center City Phiadelphia, PA Office

Requirements: reliable transportation, driver's license, background check and drug screening.

Desired skills

Computer Programming
Other

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